Even when your Brother printer is turned on and connected, does it still display "offline"? This frequent problem can be annoying, particularly if you have an urgent print job. Thankfully, there are a few simple steps you can do to restore your printer's functionality and get it back online.

 

  • Start with the fundamentals first. Verify that the printer is turned on and linked to your computer or network via Wi-Fi or USB. If you're utilizing a wireless connection, make sure your router is operational and look for any loose cords. Restarting your computer and printer might sometimes fix the brother printer offline issue.
  • Next, navigate to your computer's Devices and Printers area. Make sure "Use Printer Offline" is not selected when you right-click on your Brother printer. If so, remove the checkmark. Sometimes, following a network outage or print queue malfunction, this option is activated automatically.
  • Make sure the default printer is set to your Brother printer. By doing this, you stop your computer from trying to print from an unconnected device.
  • You might want to reset the wireless connection if your printer is linked to the network via Wi-Fi. Using the control panel or printer display screen, reconnect the printer to the Wi-Fi network. To rule out any software problems, you may also reinstall the Brother printer drivers from the official Brother website.
  • Still not online? Locate the Print Spooler service in Control Panel > Services, then restart it. This helps resolve communication issues or print jobs that are stalled.

 

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