The Etihad Airways Colombo office in Sri Lanka serves as a dedicated booking and customer support center for travelers. Located in Colombo, this office handles ticket reservations, flight modifications, cancellations, baggage queries, and Etihad Guest loyalty support.

Location & Contact

• Address: Bandaranaike International Airport, Katunayake, Sri Lanka

• Phone Number: +94 11 226 4444

• Email Support: guest@etihadguest.com

• Working Hours: 24-hour service, accessible for both local and international travelers

Key Services

The Colombo office offers a full range of traveler support services:

• Flight ticket bookings, modifications, and cancellations

• Check-in assistance and flight schedule inquiries

• Baggage support (including lost or delayed baggage)

• Special service arrangements (medical support, pet travel, group bookings)

• Etihad Guest loyalty program assistance and promotional offers

• Visa and travel documentation guidance

• Additional services including airport transfers, lounge access, and travel insurance

Overview

Conclusion

The Etihad Airways office in Colombo offers round-the-clock assistance for reservations, flight support, and travel services. Its location at the international airport ensures convenience for passengers flying with Etihad Airways from Sri Lanka.