The main customer service and ticketing center for travelers in the region is the Air Tanzania Kinshasa office in Congo. The office, which can be found in Gombe, Kinshasa's Select Shopping Mall, offers a variety of services, such as booking flights, changing tickets, and handling general inquiries about baggage and Air Tanzania customer service. It provides a local point of contact for travellers arriving at and leaving from N'Djili International Airport, providing seamless travel plans and personalized assistance. The Kinshasa office of Air Tanzania is committed to delivering excellent customer service and increasing the airline's presence in the Congo.