You are not alone if your Lorex doorbell is unable to establish a WiFi connection. It's a prevalent problem with several potential causes, but thankfully, the majority of them have simple solutions.

 

  • Check the strength of your WiFi signal first. Lorex doorbells need a 2.4GHz connection that is steady and reliable. The signal can be too weak to sustain a connection if the doorbell is too far from your wifi. To improve the signal, think about bringing your router closer or using a WiFi extender.
  • Next, during setup, make sure your phone is linked to the same 2.4GHz network. Since Lorex devices usually don't operate with 5GHz networks, pairing may not work if you connect through one.
  • Incorrect WiFi credentials are another frequent problem. Verify again that the password and SSID you entered during setup are correct. It's also important to keep in mind that peculiar characters in your WiFi name or password can occasionally result in problems connecting.
  • Additionally, check the settings on your router. Firewalls, MAC address filtering, and disabled DHCP are some examples of features that can prevent new devices from connecting. Verify that your router does not have restrictive filtering settings and permits new device connections.
  • Additionally, pay attention to the firmware version. Your doorbell and the Lorex app should both be current. During the pairing phase, outdated firmware may cause compatibility problems.
  • Finally, attempt a complete doorbell reset. Repeat the setup procedure in the Lorex app after holding down the reset button for 10 to 15 seconds.

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