Running into QuickBooks error code 80070057? You're not alone. This is one of the most frequently reported errors by QuickBooks Desktop users, especially in multi-user environments or networked setups.
Fix QuickBooks error code 80070057 with step-by-step solutions and expert help at +1(866)409-5111.
When Does This Error Occur?
You might encounter this error when:
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Opening a company file from a workstation
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Trying to access a file saved on another computer
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Working in multi-user mode
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Launching QuickBooks without admin rights
What Causes QuickBooks Error Code 80070057?
Understanding the causes helps in selecting the right fix. Below are the most common reasons this error appears:
1. Access Denied
QuickBooks doesn’t have permission to access or modify the file location.
2. Opening File Incorrectly
Opening the file directly (e.g., from File Explorer) rather than through QuickBooks can cause this error.
3. Network or Server Configuration Issues
Workstations may not be properly connected to the server where the file is hosted.
4. Damaged File Extensions
The company file’s extension may have been altered or corrupted.
5. Outdated QuickBooks Version
Attempting to open a file created in a newer version of QuickBooks with an outdated one.
6. Security Software Blocking QuickBooks
Firewall or antivirus software might be preventing QuickBooks from accessing the file.
How to Fix QuickBooks Error Code 80070057
Below are proven methods for fixing this error based on the underlying cause. Start from the top and work your way down.
Fix 1: Always Open Company File From Inside QuickBooks
This is a simple but often overlooked solution:
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Open QuickBooks Desktop.
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Click File > Open or Restore Company.
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Choose the company file from the proper location.
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Avoid double-clicking the file in File Explorer.
Fix 2: Rename the .ND and .TLG Files
QuickBooks uses these files to access your company file in network mode. If they are corrupted, the error may pop up.
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Navigate to your company file folder.
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Find the files ending with .ND and .TLG (e.g.,
companyfile.qbw.nd
). -
Rename them to:
companyfile.qbw.nd.old
companyfile.qbw.tlg.old
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Restart QuickBooks and try opening the file again.
Fix 3: Run QuickBooks Database Server Manager
If you're working in a multi-user setup:
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Open the QuickBooks Tool Hub.
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Click Network Issues and open the Database Server Manager.
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Browse to the folder containing your company file.
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Click Start Scan.
- Once done, try reopening the file.
Fix 4: Check and Correct File Extension
QuickBooks company files should have a .QBW
extension.
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Right-click the company file and select Properties.
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Under the General tab, check the Type of file.
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If incorrect, rename it with the
.QBW
extension. -
Click Apply > OK.
Fix 5: Turn Off Read-Only Mode
If your file is in read-only mode, QuickBooks might throw this error.
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Right-click your company file and select Properties.
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Uncheck the Read-only box if it’s selected.
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Click Apply, then OK.
Fix 6: Temporarily Disable Antivirus and Firewall
Your security software may be interfering with QuickBooks:
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Temporarily disable your antivirus or firewall.
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Try opening the file again.
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If successful, add QuickBooks as an exception in your antivirus settings.
Fix 7: Update QuickBooks
Using an outdated version? That could be the root cause.
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Open QuickBooks.
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Go to Help > Update QuickBooks Desktop.
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Click Update Now, then Get Updates.
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Restart QuickBooks and try accessing the file.
Fix 8: Move the File to a New Location
There might be permission issues with the original location.
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Copy the company file to a different folder (e.g., Desktop).
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Try opening it from the new location.
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If it opens, the original folder had permission issues.
Best Practices to Avoid QuickBooks Error Code 80070057
To minimize the chances of running into this error again, follow these best practices:
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Always open files from within QuickBooks
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Keep QuickBooks and Windows updated
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Ensure proper user permissions are set on shared folders
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Avoid manually renaming or editing file extensions
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Run regular backups of your QuickBooks data
When to Contact Support
If none of the above methods work, the problem could be deeper—such as severe file corruption or system-level conflict. In such cases, getting expert help is the best way forward.
Call QuickBooks support at +1(866)409-5111 to speak with a certified specialist who can walk you through advanced troubleshooting or resolve the issue remotely.
Conclusion
QuickBooks error code 80070057 can be a roadblock to your accounting tasks, but with the right approach, it’s absolutely fixable. From adjusting file permissions to scanning your network and updating QuickBooks, each method brings you closer to resolving the issue.
If the error persists or you're unsure where to start, don’t hesitate to call +1(866)409-5111. Our expert support team is ready to get you back on track—fast.